|
| Q1 |
What is Mobile Number Portability
(MNP) to Hutchison? |
| Ans : |
Mobile Number Portability (MNP) means
you can join Hutchison mobile service by using your existing mobile
number in another mobile operator. You can stay in contact with
all your relatives, friends and business associates with your existing
mobile number and at the same time start to enjoy the high quality
and innovative mobile services at the most affordable price. |
| Q2 |
I want to MNP to Hutchison. Do
I need to apply through my existing operator? |
| Ans : |
No, the procedure is very simple and easy,
you just need to bring the following documents: mobile owner's ID
card & valid address proof (such as telephone, SAAM or CEM bill
of latest three months) to Hutchison shops, counters, customer service
center or our Hutchison authorized dealers and we will do the application
for you. |
| Q3 |
What are the benefits of MNP to
Hutchison? |
| Ans : |
After you become a Hutchison subscriber,
you can enjoy:
- Keep the same mobile number
- Always connected mobile service
- Best-value tariff and handset offers
- Quality and caring customer service support
- Excellent and unparallel network quality and coverage: (Outdoor
coverage>99.99%, indoor coverage>98%)
- Great savings from our best value customized tariff
- Unique unused airtime rollover
- Innovative services at the forefront of market trend
- Competitive roaming and IDD services |
| Q4 |
How long does MNP take and will
it affect my mobile service? |
| Ans : |
No, upon submission of
relevant valid documents, deciding a suitable talk plan and handsets,
after 3 days, you can replace your old operator sim card with the
new Hutchison SIM card in your mobile phone and start to enjoy the
best value customized Hutchison Mobile Service. You will stay connected
through the porting process.
|
| Q5 |
Why should I MNP to Hutchison? |
| Ans : |
In year 2002, among 10
MNP customers, 8 of them chose to port into Hutchison. Come and
join Hutchison now to experience the best quality of mobile service
and to enjoy a host of valuable benefits.
|
|
|
