|Beside from 3Website, My3Macau App and "和記電訊澳門"Wechat Account for instant payment，3Customers can choose other methods for payment.
1. Autopay requires application at 3shops, for which, Bank account requires 4-6weeks and credit card (American Express is not applicable) requires 2-4 weeks.
2. ATM Payment is applicable for cardholders of JETCO. The merchant code for 3Macau/Hutchison is "103"。For account no. please login My3Account or call *8100.
3. For phone banking and bank counter service, please allow 3 working days to process the payment request and service charged may be required.
Via Electornic Payment
After login MPay App, please choose More> Bill Payment> 3Macau.
Cheque should be crossed and made payable to "Hutchison Telephone (Macau) Company Limited" and mailed with your payment slip to
1. Please do not post by cash, cash cheque and post-dated cheque.。
2. Please do not staple the cheque with payment slip. Please write your Account Number at the back of the cheque and allow at least 3 working days for your cheque to reach us before the Payment Due Date.
3. No receipt will be issued.
4. Hutchison Telephone (Macau) Company Limited reserves the right to levy a service charge to your account and to suspend your autopay service without prior notice if your cheque/autopay is returned.
Pay in person
1. The e-self payment could mot be processed if the balance of Macau Pass is not enough or the card is invalid. Please remember to log out after use for protecting your personal information.
2. By using Macau Pass to pay 3Macau monthly service fee , you are agreeing the following terms:
1. 3Macau is acting as one of merchants of MacauPass app and please feel free to contact Macau Pass for questions or 3Macau can refer your enquiry to Macau Pass. Following is MacauPass contact:
- Customer Hotline (853)2872 7688 , Email: email@example.com.
- 24-hr lost of personal Macau Pass reporting hotline: (853)28558033.
- Macau Pass customer service: https://www.macaupass.com/category/customer/
2. 3Macau may suspend or terminate the service including but not limited to suspension or termination requested by MacauPass.
3. This Service 3 is only applicable for Android mobiles equipped with NFC function.
4. This Services above are not applicable for integrated accounts.
5. This Services above don’t support payment with account balance in MacauPass app or Alipay.