Easy Top-Up service introduction
|
Introduction |
Easy Top-Up is a valued-added service for data usage purchase. Customers have to go through the application process to enjoy the extra data. |
Application Channel |
Customers can apply the one-off extra data usage by
- 3Macau service hotline 1118
- 3Macau portal www.three.com.mo
- My3Macau app
- Short Code
Top-up Package and Charge Fees
Charge (MOP)
|
Top-Up package
|
Short Code |
$21
|
200MB
|
*82# |
$38
|
500MB
|
*83# |
$68
|
1GB
|
*81# |
|
When data usage remains 500MB, there will be an SMS alert: |
3Macau: As of [YYYYMMDDHHMM], [66668888] has less than 500MB usable data left. Reply "1" to top up 200MB ($21), "2" for 500MB ($38), "3" for 1GB ($68). Top-up data expires upon current billing cycle ends. Enquiry hotline: 1118.
|
SMS will be recieved upon effective. To check bill cyle, please dial *8100 (individual account) or *8110 (family plan account). |
If the data usage has reached the limit with an alert sms received, local data usage will be suspended, customer is required to purchase additional usage data, any unused data usage cannot be carried forward to the next bill month. |
3Macau: As of [YYYYMMDDHHMM], [66668888] has no remaining usable data left, data services were therefore duly suspended. Reply "1" to top up 200MB ($21), "2" for 500MB ($38), "3" for 1GB ($68). Top-up data expires upon current billing cycle ends. Enquiry hotline: 1118.
|
Customers have to apply the Easy Top-Up service via website or My3Macau App for extra data to enjoy the data service. Or else, the data service will only be resumed on the next bill month.
|
Easy Top-Up process flow (in www.three.com.mo)
|
To use the "Easy Top-Up " service in three.com.mo |
Login in your account, then select “Easy Top-Up” |
 |
|
|
|
A. Buy Local Data Usage |
Step 1: Select“Buy” |
Step 2: Select Value of Top-Up Local Data, than click“Next” |
 |
 |
3: Read the T&C , than click  |
Step 4: Completed |
 |
 |
The top-up data will be reflected on "Current Available Local Data" |
 |
|
|
|
B. Mobile Data Top-Up History : Please call 1118 |
|
|
|
|
|
|
Easy Top-Up process flow (in My3Macau app) |
To use the "Easy Top-Up " service in three.com.mo |
Login in My3 App, then select “My Profile" and click into "Easy Top-Up” |
 |
 |
|
|
|
A. Buy Local Data Usage |
Step 1: Select“Buy” |
Step 2: Select Value of Top-Up Local Data, than click“Next” |
 |
 |
3: Read the T&C , than click  |
Step 4: Completed |
 |
 |
The top-up data will be reflected on "Current Available Local Data" |
 |
|
|
|
B. Mobile Data Top-Up History: Please call 1118 |
|
|
|
|
|
|
To access the service, please click here to login. |
 |
|